Melissa Biggs 
Why Unbundled Medical Canvassing Creates Better Outcomes Bundled vs. Unbundled: Why Focus Matters in Medical Canvassing In today’s marketplace, many vendors offer bundled investigative services, with medical canvassing tucked in alongside surveillance, background checks, and social media investigations. At first glance, that structure may seem efficient. But when medical canvassing is treated as just another … Read more
In today’s claims environment, one of the greatest risks isn’t always what’s visible on the file — it’s what’s missing. Incomplete treatment histories remain one of the most common and costly challenges across workers’ compensation, liability, and SIU investigations. When medical care goes undiscovered, claims teams are left navigating uncertainty, delays, and increased exposure — … Read more
Medical canvassing is often misunderstood — and that misunderstanding can lead to missed opportunities, delayed decisions, and unnecessary claim risk. So let’s break it down. In its simplest form, medical canvassing is about clarity: confirming where treatment occurred, when it happened, and which providers were involved — so claims professionals can move forward with confidence. … Read more
