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A Smarter Path to Understanding in
Workers’ Compensation Claims

In the world of workers’ compensation, truth often hides in the details. A single undisclosed injury or missed treatment record can shift the trajectory of a claim, leading to unnecessary payouts, delays, or missed red flags. CDI’s Medical Canvassing program is built to illuminate those hidden details helping insurers, self-insured employers, and legal teams make confident, informed decisions.

The Hidden Complexity of Workers’ Compensation

Workers’ compensation claims are rarely straightforward. Claims professionals must navigate incomplete or inconsistent medical histories, unreported prior injuries, and the possibility of pre-existing conditions that were never disclosed. These gaps introduce risk, both financial and legal, and often lead to prolonged investigations or costly mismanaged claims.

How CDI Medical Canvassing Helps

CDI’s Medical Canvassing offers a proactive and strategic solution to fill in the blanks and surface essential facts.

Strategic Medical Canvassing that Empowers Claims Teams

We identify undisclosed or previously unreported medical treatments, providers, and conditions through a targeted, geographically based outreach, giving claims professionals a more holistic view of a claimant’s medical journey.

Our canvassing equips insurers and law firms with the tools to validate claims, detect discrepancies, and manage costs. Whether you’re evaluating a recent injury or reassessing long-term disability, our reports support clear, defensible decisions.

Why It Matters

Accurate medical histories are the foundation of sound claims decisions. Medical canvassing allows you to:

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Reveal Undisclosed Details that could change the nature or value of a claim

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Verify the Validity of Reported Injuries and timelines

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Improve the Accuracy of Claims Handling by reducing assumptions and reliance on incomplete data

Streamline the Review Process with actionable insights delivered in as little as 3–5 days


Common Injury in 
Workers’ Compensation

Understanding the most frequent injury types helps direct canvassing efforts to the right providers. Workers’ compensation claims often involve:

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Sprains and Strains

from lifting, repetitive motion, or overexertion

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Back Injuries

such as herniated discs or muscle tears

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Fractures

slips, falls, or machinery accidents

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Carpal Tunnel Syndrome

from repetitive hand movements

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Knee Injuries

due to excessive bending, falls, or trauma

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Cuts and Lacerations

in industrial or high-risk settings

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Head Injuries

including concussions and blunt trauma

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Burns

from chemical or thermal exposure

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Psychological Injuries

like anxiety, PTSD, or stress-related disorders


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The Right Providers, The Right Questions

Different injuries require different medical perspectives. CDI canvasses a wide range of providers to ensure all relevant data is captured:
  • Orthopedic Surgeons for fractures, musculoskeletal injuries, and joint trauma
  • Physical Therapists for rehab following strains, sprains, or repetitive injuries
  • Chiropractors for soft tissue and spinal conditions
  • Neurologists for head trauma and nerve-related complications
  • Pain Management Specialists for chronic or unresolved injury-related pain
  • Occupational Medicine Specialists for workplace-specific injuries
  • Hand and Upper Extremity Experts for carpal tunnel and repetitive motion disorders
  • Psychiatrists and Psychologists for mental health conditions tied to workplace events
  • Burn Specialists for severe thermal or chemical burns
  • Emergency Room Physicians for initial trauma assessments following onsite accidents
By canvassing these targeted specialists, CDI ensures that claims teams aren’t just guessing; they’re verifying, validating, and confirming every relevant detail.


A Scalable,
Predictable Process

CDI’s canvassing is designed for consistency. Every request follows a clear path: verifying demographics, selecting the appropriate providers based on injury type, contacting facilities, conducting a thorough quality check, and delivering a report that’s easy to interpret and ready for action. This repeatable structure ensures that every claim—no matter how complex—is met with clarity, speed, and confidence.

Get Ahead of the Unknown

In workers' compensation, not knowing can be costly. CDI’s Medical Canvassing turns uncertainty into insight. With comprehensive data, verified treatment histories, and an expert-guided process, you can focus on what matters most: fair resolutions, lower risk, and stronger claims outcomes.