Solution Area
Understanding the Full Story: How CDI’s Medical Canvassing Strengthens Auto Injury Claims
Auto accidents unfold in seconds—but the injuries they cause can leave lasting consequences. For insurers and legal teams, understanding the full scope of those consequences means sifting through incomplete records, inconsistent timelines, and, all too often, trying to connect the pieces without all the information. CDI’s Medical Canvassing brings those hidden details to light, ensuring you have the most complete picture in hand.
CDI’s canvassing gives insurers, third-party administrators, and SIUs the data they need to validate claims, detect inconsistencies, and make informed, defensible decisions.
Why Medical Canvassing Matters
Auto injury claims are only as strong as the records behind them. Canvassing bridges the gap between what’s claimed and what can be proven. It assists with identifying:





CDI’s process is consistent, predictable, and scalable. Each canvass follows a proven methodology: verifying demographics, identifying relevant providers based on injury type, contacting facilities, reviewing data for accuracy, and delivering a clear, concise report, usually within 3–5 business days.
This isn’t just about efficiency. It’s about equipping your team with reliable information that makes every decision smarter.
Complexities of Post-Accident Medical Care

Injuries sustained after an auto accident and the treatment that follows is often more complex than it initially appears. Claimants may withhold information about previous injuries or fail to disclose treatment they sought after the accident. In other cases, the data is there, but fractured across providers, facilities, and systems. These blind spots can inflate settlement values, delay resolutions, or leave room for fraud.
CDI’s medical canvassing is designed to close those gaps. Through targeted outreach to relevant providers, we uncover vital information that would otherwise go unnoticed; transforming uncertainty into clarity.
Strategic Canvassing, Smarter Outcomes
CDI approaches medical canvassing with precision and purpose.
Targeted Discovery
Our team strategically contacts medical providers within a defined geographic area to uncover treatment records that relate to the reported injury or expose pre-existing conditions. This helps verify whether injuries are consistent with the incident or indicative of prior trauma.

Common Auto Injuries That Demand Deeper Insight
The injuries sustained in auto accidents can range from the superficial to the life-altering. But all require careful validation. Medical canvassing is especially valuable when dealing with:

Head, Back, and Neck Injuries
Contacting neurologists, neurosurgeons, and imaging centers.

Soft Tissue Injuries
Contacting hospitals, urgent care, physical therapists, chiropractors, and doctors.

Back and Spine Injuries
Such as herniated discs or chronic spinal pain

Fractures and Broken Bones
Contacting orthopedic clinics, imaging centers, and physical therapists.

Head Injuries
From mild concussions to traumatic brain injuries (TBI)

Facial Injuries
From blunt trauma or airbag deployment

Knee Injuries
Common from dashboard impact

Psychological Trauma
PTSD, anxiety, and depression triggered by the accident

The Right Providers. The Right Questions. The Right Time.
- Chiropractors for neck, spine, and soft tissue injuries
- Orthopedic Surgeons for fractures and musculoskeletal injuries
- Neurologists for concussion and nerve-related trauma
- Pain Management Specialists for lingering post-accident pain
- Psychiatrists/Psychologists for emotional and mental health injuries
- ENTs (Otolaryngologists) for trauma involving the face, sinuses, or jaw
- Radiologists for confirming injuries via X-rays, MRIs, or CT scans
- Emergency Room Physicians for initial trauma evaluation
Reframe Risk Into Clarity
CDI’s Medical Canvassing isn’t just a service, it’s a safeguard. In an industry where nuance matters and accuracy defines outcomes, our work ensures that every attempt is made so that nothing critical stays hidden. Whether you’re investigating a soft tissue injury or a traumatic brain event, CDI delivers the insight needed to verify, validate, and close claims with confidence.