About
Our Story
CDI Canvassing is a leader in strategic medical canvassing, providing insurers, attorneys, and claims professionals with accurate, timely, and comprehensive data to uncover undisclosed medical treatments and validate claims. Our cutting-edge technology delivers reliable, repeatable insights, helping to identify potential fraud, streamline claims processing, and enhance decision-making. With CDI Canvassing, you gain the actionable intelligence needed to optimize claims accuracy and efficiency.
Simplifying Record Retrieval Through Medical Canvassing
The CDI Advantage
By partnering with CDI Canvassing, insurers gain access to a faster, more accurate, and more transparent way to. Our solutions not only simplify the process but also empower claims professionals with the insights needed to move cases forward—confidently and compliantly.
Proactive, Streamlined Information Gathering
Rather than relying on information provided by the injured party or records through traditional channels, we proactively canvass a broad network of healthcare providers to gather comprehensive medical data. This reduces the manual effort involved in contacting individual facilities and helps accelerate the claims timeline.
Uncovering Missing or Undisclosed Information
Our canvassing process goes beyond known providers to identify previously undisclosed treatments or conditions. This ensures claims professionals have access to a full picture of a claimant’s medical history, preventing incomplete records from impacting claim outcomes.
Improved Accuracy and Transparency
With all relevant identified medical treatment data consolidated in a clear, digestible format, claims professionals can easily assess the scope of the claim details. This level of transparency supports fair, accurate outcomes and minimizes the chances of critical information being overlooked.
Scalable and Repeatable Solutions
Whether managing a single claim or a high-volume claim count , our medical canvassing solutions are designed to scale. Our repeatable process ensures consistency and efficiency across your entire claims’ portfolio, reducing administrative overhead.
Our Team
Nate Hessel
President, CDI Canvassing
Nate Hessel serves as President of CDI Canvassing, where he leads the company’s strategic growth initiatives and reinforces its position as a technology-driven leader in medical canvassing solutions. With more than a decade of experience building and leading high-performing teams in the insurance industry, Nate brings a deep understanding of the unique challenges faced by insurance carriers, TPAs, self-insured entities, special investigative units, and claims professionals.
Throughout his career, Nate has been recognized for delivering customized solutions backed by actionable data, helping organizations enhance their claims strategies and decision-making processes. At CDI Canvassing, he is focused on expanding market influence, identifying emerging opportunities, and strengthening client partnerships.
Nate’s forward-thinking approach and passion for innovation align with CDI Canvassing’s commitment to delivering smarter, more strategic canvassing solutions. His leadership plays a pivotal role in shaping the company’s continued evolution and success.
Melissa “Missy” Biggs
Vice President of Strategic Partnerships,
CDI Canvassing
Melissa “Missy” Biggs helped launch CDI Canvassing in April 2021 with a forward thinking approach: reimagine how medical canvassing supports the insurance industry. With more than 25 years of experience in marketing, account management, and client strategy, primarily within the insurance space, Missy brings a rare combination of deep industry knowledge and a genuine passion for helping clients solve complex claims challenges.
As Vice President of Strategic Partnerships, Missy plays a hands-on role in connecting insurance carriers, TPAs, and law firms with smart, data-driven canvassing solutions. Whether the goal is to uncover undisclosed treatments, validate pre-existing conditions, or reduce claim spend, Missy works closely with clients to ensure each canvass is designed for accuracy, insight, and impact.
Known for her strategic thinking, strong communication skills, and client-first mindset, Missy has helped position CDI Canvassing as a trusted partner. Her work ensures that medical canvasses aren’t just check-the-box exercises, but powerful tools for making informed, confident decisions. Backed by a commitment to innovation, compliance, and results, Missy continues to elevate the world of medical canvassing.